TERMS OF SERVICE

OVERVIEW

This website is operated by PUTCHI NEXUS PRIVATE LIMITED. Throughout the site, the terms “we”, “us”, and “our” refer to PUTCHI NEXUS PRIVATE LIMITED.

PUTCHI NEXUS PRIVATE LIMITED offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including additional terms and policies referenced herein.

If you do not agree to all the terms, you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products and services.

SECTION 1 – ONLINE STORE TERMS

• You must be at least 18 years of age to use this site.

• You may not use our products for illegal or unauthorized purposes.

• You must not transmit viruses, malware, or destructive code.

• Any breach of these Terms may result in immediate termination of service.

SECTION 2 – GENERAL CONDITIONS

• We reserve the right to refuse service to anyone at any time.

• Content (excluding payment data) may be transferred unencrypted.

• Payment information is always encrypted.

• You may not reproduce or exploit any part of the Service without written permission.

SECTION 3 – ACCURACY OF INFORMATION

We do not guarantee that all information on the site is accurate, complete, or current. Content is provided for general information only and may be modified without notice.

SECTION 4 – MODIFICATIONS TO SERVICE & PRICING

• Prices may change without notice.

• We may modify or discontinue services at any time.

• We are not liable for such changes.

SECTION 5 – PRODUCTS OR SERVICES

• Products may be available exclusively online.

• Quantities may be limited.

• Colors and images are displayed as accurately as possible but may vary by device.

• We reserve the right to limit or discontinue products at any time.

SECTION 6 – BILLING & ACCOUNT INFORMATION

• We may refuse or cancel orders at our discretion.

• You agree to provide accurate billing and account information.

• Please review our Return Policy for details.

SECTION 7 – OPTIONAL TOOLS

We may provide third-party tools “as is” without warranties and are not responsible for their use.

SECTION 8 – THIRD-PARTY LINKS

We are not responsible for third-party websites, products, or services linked through our site.

SECTION 9 – USER COMMENTS & FEEDBACK

Any feedback or submissions you provide may be used by us without restriction. You are responsible for the legality and accuracy of your content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy (below).

SECTION 11 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions at any time without notice.

SECTION 12 – PROHIBITED USES

You are prohibited from using the site for unlawful activities, violating intellectual property rights, spreading malware, harvesting personal data, or compromising security.

SECTION 13 – DISCLAIMER & LIMITATION OF LIABILITY

Services are provided “as is” and “as available”.
PUTCHI NEXUS PRIVATE LIMITED shall not be liable for any direct or indirect damages arising from the use of the Service, to the maximum extent permitted by law.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless PUTCHI NEXUS PRIVATE LIMITED from any claims arising from your breach of these Terms.

SECTION 15 – SEVERABILITY

If any provision is found unenforceable, the remaining provisions remain valid.

SECTION 16 – TERMINATION

We may terminate access if you violate these Terms. Obligations prior to termination will survive.

SECTION 17 – ENTIRE AGREEMENT

These Terms constitute the entire agreement between you and us.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by the laws of India.

SECTION 19 – CHANGES TO TERMS

We reserve the right to update these Terms at any time. Continued use constitutes acceptance.

SECTION 20 – CONTACT INFORMATION

📧 Email: contact@theputchi.com

PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://theputchi.com.Personal Information We Collect

Device Information

We automatically collect:

• Browser type

• IP address

• Time zone

• Cookies

• Pages viewed and interactions

Collected using:

• Cookies

• Log files

• Web beacons, tags, and pixels

Order Information

When you make a purchase, we collect:

• Name

• Billing & shipping address

• Payment information

• Email address

• Phone number

How We Use Your Information

We use your information to:

• Process orders and payments

• Arrange shipping

• Communicate with you

• Prevent fraud

• Improve our website and marketing

Sharing Personal Information

We may share data with:

• Payment gateways

• Logistics partners

• Analytics providers

• Law enforcement (when legally required)

Behavioural Advertising

We may use your information for targeted advertising based on your activity.

Do Not Track

We do not alter our practices when Do Not Track signals are detected.

Your Rights (GDPR)

If you are a European resident, you may:

• Access your data

• Request correction or deletion

Your data may be transferred outside Europe, including India, Canada, and the USA.

Data Retention

Order data is retained unless deletion is requested or legally required.

Changes

We may update this Privacy Policy periodically.

Minors

The Site is not intended for individuals under 18 years of age.

Contact Us

📧 Email: contact@theputchi.com
📞 Phone: +91 93608 67680

Address:
PUTCHI NEXUS PRIVATE LIMITED
Old No. 100A / New No. 113
East 2nd Street, Bharathi Colony
Peelamedu
Coimbatore – 641004
Tamil Nadu, India