FAQs
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.
Shopping Information
1. How can I place an order?
2. Can I modify or cancel my order after it's been placed?
To modify or cancel an order, please reach out to our support team as soon as possible. We will do our best to accommodate your request, but it may depend on the status of your order at that time.
3. How can I contact your customer support?
We have a dedicated customer support team ready to assist you. You can reach us via phone, email, or Instagram. Visit our Contact Us page on our website for detailed contact information.
4. What if I receive a damaged or incorrect item?
We apologize for any inconvenience caused. If you receive a damaged or incorrect item, please contact our customer support immediately. We will arrange for a replacement as quickly as possible, and we'll initiate reverse pickup.
5. Are all our dresses designed with feeding access?
Yes, our dresses are designed to be feeding-friendly. We understand the importance of convenience and comfort for nursing mothers. We strive to provide nursing mothers with clothing options that prioritize both functionality and fashion.
6. Are your dresses designed specifically for breastfeeding or married women, or can they be worn by anyone?
Our maternity dresses feature invisible zippers for easy nursing access, but they can be worn by anyone regardless.
7. Are your dresses made from cotton?
Yes, all of our dresses are made from cotton fabric. Cotton is a popular choice for its softness, breathability, and comfort. It is a natural fabric that allows air circulation, making it suitable for various climates and occasions.
Payment Information
1. Do you accept Cash on Delivery and What payment methods do we accept?
We accept various payment methods, including credit/debit cards, PayPal, and CC Card, UPI and we provide COD.
2. Can I modify or cancel my order after it's been placed?
To modify or cancel an order, please reach out to our support team as soon as possible. We will do our best to accommodate your request, but it may depend on the status of your order at that time.
3. Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping costs may vary based on factors such as the size and weight of the package and delivery times may vary based on the destination. However, we do free shipping for orders above 19,999/-
Order & Returns
1. Can I modify or cancel my order after placing it?
Once the order is placed, you can cancel or modify it within the first hour. After that, we may not be able to make changes as the order will be processed.
2. How much is shipping and how long will it take?
We charge a flat shipping fee of ₹80 for all domestic orders. For international orders, shipping rates vary depending on the destination and will be calculated at checkout.Yes, there is an additional charge of ₹150 for COD orders. This charge will be added during checkout if you choose COD as your payment method.
3. When do we dispatch your order?
Once we receive your order it will be dispatched within 24 hours and in case of Made to Order it will be dispatched within 48 hours.
4. How do I track my order?
Once your order is shipped, we will provide you with a tracking ID. You can use this tracking ID to track the shipment's status on the courier's tracking platform.
5. What is your return or exchange policy?
Please refer to our return policy or contact our support team for detailed information for returns or exchange.