Contact Us

We're always happy to help.

support@theputchi.com
WhatsApp: +91 93608 67680
Instagram: @theputchi

For faster resolution, we recommend using a single communication channel for the same query.

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM IST
Saturday: 9:00 AM – 4:30 PM IST
Sunday & Public Holidays: Closed

Our team aims to respond to all genuine customer queries within 48 business hours. During sale periods and festive seasons, response times may be slightly longer.

Customer Acknowledgement

By placing an order with Putchi, you acknowledge that you have reviewed the product description, fabric information, measurements, size chart, wash-care instructions, and product images before completing your purchase and agree to the terms outlined in this policy.