Return & Exchange Policy – At Putchi, we strive to provide you with the best shopping experience. However, if you need to return or exchange an item, please review our policy below:Returns & Exchanges
- Return Request: Initiate your return request within 5 days of receiving your order.
- Non-Refundable Charges: Duties, taxes, and shipping charges are non-refundable.
- Sale & Discounted Products: Items purchased on sale or with a discount are not eligible for return, exchange, or refund.
- Refunds: Refunds will be issued only as store credits. No cash refunds are available.
Shipping & Dispatch
- Immediate Shipping: Orders are shipped within 24 hours of placement.
- Summer Popsicle Collection: Due to high demand, dispatch may take up to 72 hours.
For any assistance, feel free to reach out to our customer support team.