Customer Support
Organic Muslin Toddler Nappy - Pack Of 4
Muslin Nappies are made of the softest muslin that allows air to pass but absorb water. The extra layers ensure a cozy fit, and the beautiful prints make the tiny ones even more adorable.
- Shipping cost is based on weight. Just add products to your cart and use the Shipping Calculator to see the shipping price.
- All orders would be dispatched within 2 working days of order placement.
- Products that are mentioned as ‘MADE TO ORDER’ will take around 7 working days to get dispatched.
- The normal delivery time is 4 – 7 days from the date of dispatch.
- The shipment tracking details will be sent to your mail along with the name and contact of the delivery partner.
- Tracking details would be updated roughly within 24 hours from dispatch.
- In case of any delay in delivery by the courier partner, the management is not liable but we will help you track down your package.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at shop@smileybuttons.in. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at shop@smileybuttons.in.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products),and innerwears. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take sometime for your bank or credit card company to process and post the refund too.
