Customer Support
FAQs
Welcome to our Frequently Asked Questions (FAQ) section! Our goal is to provide you with accurate and up-to-date information, ensuring that you receive the assistance you need promptly. Here, you'll find answers to common questions or enquiries that you're seeking. If you can't find what you're looking for here, please feel free to reach out to our support team for further assistance.
How can I place an order?
What shipping methods do you offer?
Our standard shipping option is the most common method. It provides reliable delivery within a specified time frame. The exact delivery time may vary depending on the destination and other factors, but it typically takes 2 to 3 business days.
Do you ship internationally?
Yes, we offer international shipping to many countries. Shipping costs may vary based on factors such as the size and weight of the package and delivery times may vary based on the destination. However, we do free shipping for orders above 19,999/-
Do you accept Cash on Delivery and What payment methods do we accept?
We accept various payment methods, including credit/debit cards, PayPal, and CC Card, UPI and we provide COD.
When do we dispatch your order?
Once we receive your order it will be dispatched within 24 hours and in case of Made to Order it will be dispatched within 48 hours.
Can I modify or cancel my order after it's been placed?
To modify or cancel an order, please reach out to our support team as soon as possible. We will do our best to accommodate your request, but it may depend on the status of your order at that time.
How do I track my order?
Once your order is shipped, we will provide you with a tracking ID. You can use this tracking ID to track the shipment's status on the courier's tracking platform.
How can I contact your customer support?
We have a dedicated customer support team ready to assist you. You can reach us via phone, email, or Instagram. Visit our Contact Us page on our website for detailed contact information.
What if I receive a damaged or incorrect item?
We apologize for any inconvenience caused. If you receive a damaged or incorrect item, please contact our customer support immediately. We will arrange for a replacement as quickly as possible, and we'll initiate reverse pickup.
Are all our dresses designed with feeding access?
Yes, our dresses are designed to be feeding-friendly. We understand the importance of convenience and comfort for nursing mothers. We strive to provide nursing mothers with clothing options that prioritize both functionality and fashion.
Are your dresses designed specifically for breastfeeding or married women, or can they be worn by anyone?
Our maternity dresses feature invisible zippers for easy nursing access, but they can be worn by anyone regardless.
Are your dresses made from cotton?
Yes, all of our dresses are made from cotton fabric. Cotton is a popular choice for its softness, breathability, and comfort. It is a natural fabric that allows air circulation, making it suitable for various climates and occasions.
What is your return or exchange policy?
Please refer to our return policy or contact our support team for detailed information for returns or exchange.
Are there any promotions or discounts available?
We frequently offer discounts to our valued customers. Keep an eye on our website, Instagram or subscribe to our newsletter to stay updated on the latest deals.
